source: https://www.securityfocus.com/bid/4970/info

It is reported that MyHelpDesk is vulnerable to cross-site scripting attacks.

Attackers may exploit this vulnerability by constructing a link to a vulnerable scripts, passing malicious HTML code as a value for unsanitized CGI parameters. If the link is sent to a MyHelpDesk user and clicked on, the attacker-supplied HTML code will run in the context of the site running the vulnerable software.

http://[TARGET]/supporter/index.php?t=tickettime&id=&lt;script&gt;alert(document.cookie)&lt;/script&gt;