This is Debian GNU/Linux's prepackaged version of OTRS, the Open Ticket
Request System. The authors of OTRS are:

Copyright (C) 2001-2010 OTRS GmbH, http://otrs.org/

Upstream authors:
   OTRS GmbH <info@otrs.de>
   Martin Edenhofer
   Stefan Wintermeyer
   Sebastian Wormser

This package was put together by Torsten Werner <twerner@debian.org>,
from sources obtained from:
ftp://ftp.otrs.org/pub/otrs/

License:

    This program is free software: you can redistribute it and/or modify
    it under the terms of the GNU Affero General Public License as published by
    the Free Software Foundation, either version 3 of the License, or
    (at your option) any later version.

    This program is distributed in the hope that it will be useful,
    but WITHOUT ANY WARRANTY; without even the implied warranty of
    MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
    GNU Affero General Public License for more details.

    You should have received a copy of the GNU Affero General Public License
    along with this program.  If not, see <http://www.gnu.org/licenses/>.


The Debian packaging is © 2009-2010, Patrick Matthäi <pmatthaei@debian.org> and
is licensed under the GPL-3.
On Debian systems, the complete text of the GNU General
Public License can be found in `/usr/share/common-licenses/GPL-3'.
